Need help? We reply within 1 business day · Mon-Fri, 9am-6pm
Zendio
Contact us
We're here to help
Question about an order, a return, or something else? Reach us directly, or check the answers below first.
Talk to us
Pick whatever's fastest for you. Every message reaches a real person on our team, not a bot.
Email
We reply within one business day, usually faster.
support@zendiostore.com
Order lookup
Check your order status or start a return.
Track my order
ShippingOrders ship within 24 hours on business days. Delivery typically takes 5-8 business days depending on your location.
Returns30 days to send anything back, no restocking fee. We'll email a prepaid label as soon as you reach out.
Support hoursMonday to Friday, 9am-6pm. Messages sent outside these hours get a reply the next business day.
Common questions
Where's my order?
Once your order ships, you'll get a tracking link by email. Most orders arrive within 5-8 business days. You can also check status anytime through order lookup above.
How do I start a return?
Email us with your order number and what you'd like to return. We'll send a prepaid label and confirm your refund as soon as it's received, no restocking fee.
Can I change or cancel my order?
If your order hasn't shipped yet, we can usually change or cancel it. Email us as soon as possible with your order number and we'll do our best.
Do you ship internationally?
Yes, we ship to most countries. Shipping cost and delivery time are shown at checkout before you pay, based on your address.
How can I reach a real person?
Email goes straight to our support team, no bots. Expect a reply within one business day, often the same day.